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TERMS & CONDITIONS

Orders Canceled by Customer/Damaged Products in transit

Shipping Terms & Conditions

Order Cancellations (Before Shipment):

Orders canceled by the customer prior to shipping will be refunded minus a 10% processing fee to cover credit card or PayPal transaction costs.

Order Cancellations (After Shipment Label Created):

If your order has already been assigned a shipping label and transferred to the carrier, it is considered shipped. You will need to return the product to us unopened, unused, and in its original packaging.

 

Once we receive the returned item in acceptable condition, a refund will be issued minus 10% of the sales price and any shipping costs incurred by us for the original shipment.

  • Returns must be initiated within 60 days of the original purchase date.

  • Items must be returned via USPS First Class Package.

  • Insurance is recommended for your protection.

  • A tracking number is required to ensure proof of return and protect both parties in the event of damage or loss.

  • Damaged Items:
    If your order arrives damaged, please follow these steps to ensure we can successfully process a USPS damage claim:

    • Contact us immediately before taking any further action. We must initiate a damage claim with USPS on your behalf.

    • Do not discard the packaging or the damaged items.

    • Take the entire package (including all packaging materials and the damaged items) to your local post office for inspection.

    • You must bring the USPS claim number we provide you so the postal staff can accurately complete the documentation and link it to our claim.

    • USPS will inspect the damage and provide supporting documentation, which we will use to move the claim forward.

Important: If you do not follow this process, or fail to take the claim number with you, USPS will not complete the damage report—and we will not be able to replace or refund the damaged item.

CUSTOMER CARE

Customer Care Commitment
At Jibbs Jigs, we're more than just a fishing manufacturer — we're anglers dedicated to improving your experience on the water with gear you can rely on. While it's not possible to test every individual product, we stand behind the quality of everything we make and are committed to delivering performance you can trust.

Every jig is handcrafted, starting with a premium hook sourced from a reputable supplier. We cut no corners — every detail matters. From paint to pattern, our focus is on craftsmanship, durability, and effectiveness.

Looking for something custom? We’ll work with you to create a one-of-a-kind jig tailored to your fishing style and needs.

Our mission is simple: to build the best fishing jigs on the water — and to back them with care, quality, and a passion for the sport.

Click here to email us any questions or concerns you have or compose your own and send to jibbsjigs@gmail.com

​WHOLESALE INQUIRIES

​PRIVACY POLICY & SAFETY​

We appreciate the trust and confidence you place in Jibbs Jigs LLC, and we are committed to respecting your privacy and the security of your personal information.

Our Privacy Policy describes the information we collect and how we use it. In summary, we collect and use personal data only as it might be needed for us to deliver to you our shopping experience. Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

What Does Our Privacy Policy Include?

Our Privacy Policy covers how and why we collect, use, protect, and share your personal information on our website at jibbsjigs.com, and on our related websites where this Policy is posted. Our Privacy Policy focuses on personal information, which is information that identifies you or reasonably can be linked to information that identifies you.

 

What Type Of Information Do We Collect?

We collect two types of information: (1) information we receive from you and (2) information we receive from others. Information we receive from you includes information you share with us, such as when you create an account on one of our websites. This also includes information you provide us through technology, such as through a cookie placed on your computer when you visit our websites. We also receive information from other sources to help us supplement our records, improve the personalization of our service to you, and detect fraud. Our goal is to limit the information we collect to the information needed to support our business.

We collect information to deliver the products and services you request and to help improve your shopping experience. We collect information from you in a variety of ways when you interact with our stores, websites, and mobile services.

 

Information We Receive From You

You share information with us in various ways online.  For example, you share information when you:

  • Make an online purchase or other transaction, with us;

  • Create an account on our website;

  • Conduct a transaction or request a service where we collect information;

  • Contact us to request service or provide comments or suggestions;

  • Post a review or comment on one of our social media pages, or post a rating, review or other user-generated content on one of our websites; and

  • Participate in a contest, sweepstake, promotion, or survey.

 

When you engage in these activities, you may share different types of personal information with us, such as your name, email address, physical or postal address, phone number, and payment information.

You also provide us information in other ways through technology. Some of this information may be linked to you personally. This information helps our websites work correctly and supports our customer marketing and analytics efforts, which we use to understand the needs of our customers and to provide information about our products and services. Here are some examples:

  • Device Information: We collect technical information when you visit our websites. This includes information such as your Internet Protocol (IP) address, the type of mobile device you use, your device operating system and browser type, a unique device identifier, the address of a referring websites, the path you take through our websites, and other information about your interaction with our websites.

  • Browsing Information: We use technologies such as cookies, web beacons, and mobile device identifiers to collect information about the use of our websites. Cookies allow us to provide you relevant information as you use or return to our websites. Web beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our websites and other sites were effective. We use these tools to provide a continuous and more personalized shopping experience for you.

  • Location Information: We may collect information about your location when your device is set to provide location information.

 

Information We Receive From Other Sources

We receive information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our service to you, and prevent or detect fraud. For example, we may collect demographic and address information from third party sources and information from third party social media platforms (such as Facebook) if you log into our websites using your social media account credentials or if you make certain content and information publicly available, such as photos, videos, and profile information.

 

How Do We Use Your Personal Information?

We use your personal information to provide you products and services, such as to fulfill your online orders and to help us personalize our offerings to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions.

Some examples of how we use your personal information include:

  • To fulfill your requests for products and services and communicate with you about those requests;

  • To register and service your account;

  • To administer contests, sweepstakes, promotions, and surveys;

  • To provide customer service and alert you to product information;

  • To help us personalize our service offerings, websites, and advertising;

  • To help us improve your experience on our websites;

  • To send you information about our products, services, and promotions;

  • To respond to reviews, comments, or other feedback you provide to us; and

  • To protect the security and integrity of our websites and our business.

To do this, we combine personal and non-personal information, collected online and offline, including information from third party sources.

 

How Do We Share Your Personal Information Outside Of Jibbs Jigs?

We will not sell or rent your personal information. We may share your personal information in limited circumstances, such as to conduct our business, when legally required, or with your consent.

We will not share your personal information outside of our company.

 Jibbs Jigs Loyalty Program

Last Updated: October 10, 2022

WEFisH REWARDS PROGRAM TERMS AND CONDITIONS

By enrolling in the WEFisH Rewards program (the “Program”) you represent (i) that you are a resident of the U.S. and are 18 years of age and the age of majority in your jurisdiction or if you are 18 years of age but are not the age of majority in your jurisdiction that you have obtained permission from your parent or legal guardian to be a member of the Program, (ii) that you accept these WEFisH Rewards Terms and Conditions (these “Terms”), and (iii) that the information that you provide to Jibbs Jigs LLC is truthful and accurate. The Program is sponsored by Jibbs Jigs LLC. There is no cost to you to participate in the Program. By becoming a member of the Program, you agree to receive advertising, marketing materials, and other communications relating to your WEFisH Rewards account and the Program from Jibbs Jigs LLC except where expressly disallowed as a profile preference. You will receive transactional email and text messages regarding your account regardless of whether you choose to opt out of marketing/ promotional messages, including reward certificate emails, reward certificate reminder messages, reward statements, and other Program related messages by text and email. Jibbs Jigs LLC reserves the right to terminate your membership for any reason or no reason at its sole discretion. Membership in the Program does not confer any rights or benefits in the reward program to any other components of Jibbs Jigs LLC.

 

YOUR ACCOUNT

You are responsible for creating a complex password to protect your WEFisH Rewards account in your profile on our webstore and for ensuring that you do not share your password with others. To receive your rewards, you will use the available points in your profile on WIX to receive the promotional discounts based on the points you have earned.

 

REWARDS EXPIRATION

Rewards will be removed from your account upon usage of your rewards points in a transaction on WIX.   Points will be reduced by 25% of total points every 12 months of customer inactivity.

GENERAL TERMS

Jibbs Jigs LLC reserves the right to modify, terminate, amend, limit, or otherwise change the Program and these Terms, including but not limited to Program benefits, conditions of participation, reward rates, or any other aspect of Program membership, in whole or in part, at any time with or without notice, even though changes may affect the value of the rewards already accumulated. Changes to these terms will be visible on your Profile Page in WIX. YOUR CONTINUED MEMBERSHIP AFTER CHANGES HAVE BEEN POSTED CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP/delete your account.

 

Jibbs Jigs LLC reserves the right to make rewards and promotional offers available to select members based on purchase activity, Program participation, or other factors. Jibbs Jigs LLC also reserves the right to cease communication with and terminate the account of any member at its sole discretion.

 

Abuse of the Program, including failure to abide by these Terms or the transfer, sale or barter (or attempted transfer, sale or barter) of Promotional Rewards, product purchased as part of a Qualifying Purchase, rewards, or promotional offers, and any misrepresentation of fact relating thereto or other improper conduct as determined by Jibbs Jigs LLC in its sole judgment, may result in termination of your membership and disqualification from future Program participation, forfeiture of all rewards accrued, cancellation of previously issued but unused Promotional Reward Certificates, and termination of your relationship with Jibbs Jigs LLC. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights. Jibbs Jigs LLC reserves the right to interpret and apply the policies and procedures communicated in these Terms in its sole and absolute discretion. You agree to fully and unconditionally accept the decisions of Jibbs Jigs LLC, which are final and binding in all matters related to the Program, your purchases, and these Terms. These Terms supersede all previously published terms and conditions related to the Program. 

 

If any provision of these Terms is unlawful, void or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. The Program, your Qualifying Purchases, and these Terms will be governed by and construed under the laws of the State of Michigan applicable to agreements made and to be entirely performed within the State of Michigan, without regard to any conflict of law provisions. You agree that any action not filed in arbitration pursuant to these Terms and Conditions shall be filed only in the state and federal courts located in Wayne County, Michigan and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any such suit, action or proceeding.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

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